Description
1. Before purchasing DJI Care Enterprise Basic, make sure that any DJI Care Enterprise Basic already bound to your device has not expired.
2. To ensure that you can use the service normally, DJI Care Enterprise Basic and the corresponding device must be purchased in the same country or region. The service is only available in the country or region where DJI Care Enterprise Basic was purchased.
3. The maximum possible total term of Care Enterprise Basic is 36 months (1x 12 months already included with the device + 2x 12 months extension with 2x this article)
4. A fee of €719 is due for the replacement.
Covered are damages due to e.g:
- Operator error
- Signal interference
- Collisions
- Accidents
- Crashes
Care must be successfully activated in good time after purchase at https://service.dji.com/care/active, otherwise the entitlement to settlement will lapse.
The exact service conditions can be found on the manufacturer's website: www.dji.com/de/service/djicare-refresh